Terms of Service

Last Updated: September 23, 2026

1. Introduction

Welcome to Falenoriq.

These Terms of Service govern your use of the website https://falenoriq.com/ and your purchase of products through our online store.

This website is operated by Jinan Kangchengxin Information Technology Co., Ltd., which manages and operates the Falenoriq online store.

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website.

2. Company Information

Falenoriq is operated by:

Jinan Kangchengxin Information Technology Co., Ltd.

Brand Name:
Falenoriq

Website:
https://falenoriq.com/

Email:
service@falenoriq.com

Phone:
+86 16521987730

Company Address:
Room 206, Building 1, Zefu Center, No. 151 Shanda Road, Lixia District, Jinan, Shandong, China

Responsible Person:
Yue Zengya

3. Website Use

By using this website, you agree that:

You are responsible for maintaining the confidentiality of your account information if you create an account.

You will provide accurate and complete information when placing orders or contacting us.

You will not use this website for unlawful purposes or activities that may damage the website, its services, or other customers.

We reserve the right to refuse service, restrict access, or cancel orders when necessary to protect our customers and business operations.

4. Products and Product Information

We make every effort to display product information accurately, including product descriptions, images, prices, and availability.

However, slight variations may occur due to differences in display settings, manufacturing processes, or product updates.

We reserve the right to modify product information, discontinue products, or update pricing at any time without prior notice.

5. Orders and Payments

When you place an order through Falenoriq, you agree to provide accurate purchase and payment information.

After receiving your order, we will process and confirm your purchase.

We reserve the right to cancel or refuse any order due to:

Product availability issues

Pricing errors

Incorrect customer information

Suspected fraudulent activity

If an order is cancelled after payment has been processed, the payment will be refunded according to our refund procedures.

6. Pricing and Payment

All prices displayed on our website are shown in U.S. dollars unless otherwise stated.

We accept payments through available payment methods provided during checkout.

Prices, promotions, and payment conditions may change at any time without prior notice.

7. Shipping Information

We provide shipping services for customers in the United States.

Available shipping options include:

Standard Shipping
Order amount: $1.00-$38.99
Shipping fee: $2.99

Free Standard Shipping
Order amount: $39.00-$48.99
Shipping fee: Free

Free Express Shipping
Order amount: $49.00 and above
Shipping fee: Free

Express Shipping
Order amount: $0.00-$48.99
Shipping fee: $5.99

Delivery times may vary depending on order processing, carrier conditions, and delivery location.

8. Returns and Refunds

We provide a 180-day return period from the date you receive your order.

Customers may request a return within 180 days after delivery, provided that the product meets the conditions described in our Return Policy.

For return assistance, please contact:

Email:
service@falenoriq.com

Our customer service team will provide instructions regarding the return process.

9. Intellectual Property Rights

All content available on this website, including but not limited to text, images, graphics, logos, product descriptions, and website design elements, is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

10. Accuracy of Information

We aim to keep all information on our website accurate and updated.

However, we do not guarantee that all website content will always be complete, current, or free from errors.

If incorrect information is discovered, we reserve the right to correct it at any time.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Falenoriq and Jinan Kangchengxin Information Technology Co., Ltd. shall not be responsible for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

12. Privacy

Your personal information is handled according to our Privacy Notice.

By using our website, you acknowledge that you have reviewed and understood our Privacy Notice.

13. Governing Law

These Terms of Service shall be governed by and interpreted according to the laws applicable to the company’s place of registration, without regard to conflict of law principles.

Any disputes arising from these Terms of Service shall be handled through the appropriate legal channels available under applicable law.