About Us

Welcome to Falenoriq

At Falenoriq, we believe that accessories are a meaningful way to express personal style, confidence, and individuality.

We focus on providing thoughtfully selected accessories that combine modern design, everyday versatility, and practical beauty. Our goal is to help customers discover pieces that complement different styles, occasions, and personal preferences.

Whether for daily wear, special moments, or thoughtful gifts, our collections are designed to bring elegant details and unique touches into everyday life.

Our Mission

Our mission is to create a simple, reliable, and enjoyable online shopping experience for customers looking for stylish accessories.

We carefully select products with attention to design, quality, and usability. We are committed to providing clear product information, dependable service, and responsive customer support throughout every customer's shopping journey.

About Falenoriq

Falenoriq is an online accessories store operated by:

Jinan Kangchengxin Information Technology Co., Ltd.

We are responsible for the operation, customer service, and management of the Falenoriq online store.

Our company information:

Company Name:
Jinan Kangchengxin Information Technology Co., Ltd.

Brand Name:
Falenoriq

Website:
https://falenoriq.com/

Email:
service@falenoriq.com

Phone:
+86 16521987730

Company Address:
Room 206, Building 1, Zefu Center, No. 151 Shanda Road, Lixia District, Jinan, Shandong, China

Responsible Person:
Yue Zengya

Customer Support

We value every customer's experience and are dedicated to providing assistance with product questions, order inquiries, shipping information, and return requests.

If you need help, please contact us:

Email:
service@falenoriq.com

Customer Service Hours:

Monday-Friday 9:00 AM-6:00 PM PDT

Our customer service team will respond to your message as soon as possible during business hours.

Returns & Customer Satisfaction

Your satisfaction is important to us.

We provide a 180-day return period from the date you receive your order.

Customers may request a return within 180 days after delivery. Please contact our customer service team before returning any items so we can provide the correct return instructions.

For detailed return conditions, please review our Return Policy.